...becauase of lack of Philippines' manpower in call centers the government has innovated a new trend...employing blind people as call center agents...
Next week, the Philippines will open its first ever call center that only employs blind persons, a milestone in the struggle of disabled people to cross the digital
The facility’s customized outbound call center software and refreshable
Braille display as hardware will allow totally blind individuals to provide
customer assistance while listening to the client on the phone and reading the
responses in Braille.
With the technology, the blind will hopefully gain
the same speed and efficiency as the sighted call center agent, ATRIEV
The launching ceremony for the project will be held on October 20
ATRIEV’s Training Center for the Blind in Quezon City.
The project is expected to be presented at the APEC Conference to be held in Singapore in November 2009. - GMANews.TV
Read the full article here: http://www.gmanews.tv/story/174743/philippine-call-center-to-employ-blind-people-only
This is a good opportunity for the blind to also become productive despite their handicap.... this will lessen unemployment and of course boost the economy.. really good idea right??? what do you think??? hahha but I think this should also be applicable to other handicap like crippled...hahha wag lang deaf & mute. siyempre.
I don't know effective this has become for I really don't hear any news about such... maybe it was just a plan???